Support Center

Pick a category or search for what you need.
HomeConsumerGetting StartedWhat can't I use Imagine for?

What can't I use Imagine for?

You cannot use Imagine to make purchases at a merchant that does not accept Imagine as a form of payment. You cannot use Imagine to pay using your credit card. you may not use Imagine to make purchases for certain prohibited categories, which include:

  • Adult content and related products and services
  • Non face-to-face pharmaceutical sales
  • Gambling
  • Financial securities
  • Cryptocurrencies
  • Quasi-cash merchants
  • Firearm products or any products considered a weapon
  • Marijuana related businesses

You are not able to use Imagine to pay anyone that does not have a verified merchant account with Imagine that has been approved to receive funds.

Can't find your answer?
Get in touch and we’ll get back to you as soon as we can. 
E-Mail Us