1. How Imagine collects your information
If you open an account or use the Imagine Service, we may collect the following types of information:
This includes: your name, Social Security number or taxpayer identification number, physical address, phone, email address, date of birth, third-party application IDs, and other similar information
This includes: bank account numbers that you link to your Imagine account or give us when you use the Services
Before permitting you to use the Services, we may require you to provide additional information to verify your identity and to help us assess the ability to provide services to you.
2. Information Imagine learns from your use
When you visit the Imagine website or use the Services, we may collect information sent to us by your computer, mobile phone or any other device. This information may include your IP address, device information including but not limited to identifier, name and type, operating system, location, mobile network information and standard web log information, such as your browser type, traffic to and from our site, the pages you accessed on our website, and any other available information. We may also collect information about your use and interaction with our website, application or the Services. For example, we may evaluate your computer, mobile phone or other access device to identify any malicious software or activity that may affect the availability of the Services. When you use the Services, we may also store information based on your usage history. This includes, but is not limited to, details of your purchases, content you viewed, event information, click stream information, and cookies that may uniquely identify your browser or your account. We may also collect information about you from any contact you have with any of our services or employees, such as, with our customer support team, in surveys, or through interactions with our affiliates.
3. Cookies and anonymous identifiers
4. Information obtained from third parties
5. How Imagine protects your information
Imagine stores and processes your information maintaining physical, electronic and procedural safeguards. We maintain physical security measures to guard against unauthorized access to systems and use safeguards such as firewalls and data encryption. We enforce physical access controls to our buildings, and we authorize access to personal information only for those employees or agents who require it to fulfill the responsibilities of their jobs.
6. How Imagine uses your information
To improve our service
Imagine uses information to perform and improve our services, contact you, conduct research, and provide anonymous reporting for clients. For example, we may use information to provide customer service and support, process transactions, resolve disputes, collect payments, prevent illegal activities, customize the Services, reduce risk to all parties involved in our transactions, and verify the accuracy of information.
To serve relevant marketing to you
We may use information to deliver targeted marketing, service update notices, and promotional offers based on your communication preferences. We may combine your information with information we collect from other companies and use it to improve and personalize the Services, content, and advertising.
7. When Imagine shares your information
For our everyday business purposes
We share your personal information with employees, affiliates, vendors, partners, merchant partners, marketing providers, and third parties as required to offer the Imagine Service. This includes, but is not limited to, processing transactions, maintaining your account, responding to court orders and legal investigations, litigation purposes, complying with audits or other investigations, and reporting to credit bureaus. If you consent, we may share your information for marketing purposes with the merchants with whom you use the Imagine Services, and as otherwise permitted by law.
When Required By Law
We will share your information with any party when required by law or by a government request to do so or to combat fraud or criminal activity.
With Our Merchant Partners to Provide Personalized Offers
We may share your information for marketing with merchants with whom you interact using Imagine Services, if you consent or as permitted by law. By creating an Imagine account, you agree to allow Imagine to share your information with merchants with whom you shop using the Imagine Services so those merchants can to market to you. We do this to help merchants personalize services and offers so you can have a better experience. You may revoke your consent to share your information with merchants for marketing at any time by logging into your Imagine account at www.gotmagine.com and editing your Personalized Services preferences. If you revoke your consent, we will stop sharing your information with merchants within a reasonable time from the time you change your preferences, except we will continue to share information necessary to complete purchase and return transactions you initiate.
8. How Imagine does NOT use your information
Selling information to Third Parties
We do not sell your personal information to third parties.
9. What are your options?
If you no longer wish to receive notifications about our Services, you may change your notification preferences by emailing email@example.com. Alternatively, you may be able to indicate your preference by logging into your account and adjusting your preferences or by following the directions provided with the communication. Imagine reserves the right to close or limit access to your account should you opt out of the crucial notices that are required to perform the Imagine Service. You are still responsible for any amounts due to Imagine even if we close or limit access to your account.
You can opt out of receiving SMS messages by emailing firstname.lastname@example.org. Alternatively, you may be able to indicate your preference by logging into your account and adjusting your preferences or by following the directions provided with the communication. Again, Imagine reserves the right to close or limit access to your account should you opt out of the crucial notices that are required to perform the Imagine Service. You are still responsible for any amounts due to Imagine even if we close or limit access to your account.
Access Your Information